Friday, January 13, 2012

Long time, no post

Ok, so it's been a while since I last posted.  I have an excuse.  My computer has been down again (I'm making this post from my netbook - a less-than-ideal platform).  

Some of you might remember when my computer was down for a couple of months August-October last year.  What happened then was that one or both of my hard drives failed at that time.  I had to send them out for data recovery first (to Best Buy), then I sent the entire computer to Alienware to have the hard drives replaced.  That's what I thought they did. 

Well, earlier this week, the computer died again.  I took it in to a local computer repair place.  When they opened it up, the hard drives in the computer are dated 2008 and still have Best Buy's repair stickers on them from when they extracted my data. 

When I called Alienware, they first tried to tell me there was nothing they could do - my computer fell out of warranty as of December of last year.  When I explained in detail especially about the stickers showing they never replaced my hard drives last year, they finally admitted they were at fault and promised to send me new hard drives.  I am waiting for them now.

I will probably need to buy a new operating system since these new drives will probably come clean (no windows or anything on them).  Still, I hope to have my computer back soon. 

Until then, I will not be cruising the internet much, or visiting blogs.  I think I might put this time into doing some more sewing and quilting.  Lately I've been making hexagons but not much more.  See you all soon, I hope.

1 comment:

  1. :( That is frustrating that a company would just lie like that. I hope it gets all straightened out this time. Happy quilting in the meantime!